We've now resolved the incident and live-chat should function normally. We appreciate your patience during this time.

We've received reports of some users experiencing a delay in live-chatting with us, either within the customer-Panel or via our website. Our team is investigating the issue and we will provide an update as soon as possible. During this time, you are still able to create a ticket from the support tab in after logging into your portal. We would like to thank our clients for their patience during this time.