We would like to give the final update that the fix is still in place and things have returned to normal levels. If you have any questions or need any assistance with your services, please reach out to us.
We would like to thank you for your patience during this time.
Our system engineers applied a fix by assigning new IPs and all services should be functioning as normal.
For clients using our name servers: No action is required
For clients using external name servers: They need to manually update their records. They can find their new IP in cPanel => Shared IP Address.
If you are still experiencing any difficulties, please contact us for assistance.
We are experiencing some higher than normal traffic to our infrastructure, causing slight disruptions. Due to this, customers who have hosting and website services might be experiencing intermittent issues. Our infrastructure team are investigating and works are underway.
We will keep you updated as soon as possible.
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